Bhb999 believes gaming should be a healthy source of entertainment — not an addiction or a source of problems. We are committed to giving every member the tools, information, and support they need to play responsibly. Your wellbeing and safety are our top priority.
We don't just entertain — we follow six core principles to ensure your gaming experience stays healthy and enjoyable at all times.
Bhb999 sees gaming as a healthy form of entertainment. If you ever feel things are getting out of hand, we're ready to help right away.
You can set your own daily, weekly, or monthly deposit, loss, and session limits — at any time, directly from your account settings.
You'll be reminded at set intervals of how long you've been playing and how much you've spent — stay aware.
If you need a short break, you can temporarily suspend your account for anywhere from 24 hours to 30 days — no questions asked.
If you want to take serious action, you can close your account for a set period or permanently. Your decision will always be respected.
Minors are kept off the platform through a strict age verification process and recommendations for parental control software.
Responsible gaming means keeping gaming in its proper place — as a form of entertainment, not a central part of life. bhb999 believes every member should play with their financial limits, time, and mental wellbeing in mind.
Responsible gaming doesn't mean you can't play. It means staying in control and enjoying it on your own terms. Some core principles of responsible gaming at bhb999 are:
At bhb999, you have full control over your gaming experience. Our platform offers several limit-setting options that can be adjusted at any time from your account settings.
Decide in advance the maximum amount in BDT you can deposit per day, week, or month. Once a limit is set, increasing it requires a 24-hour waiting period — this is an intentional safeguard.
Set the maximum amount in BDT you're willing to lose within a given period. If you reach that limit, you'll be alerted or your session will be closed automatically.
Set a limit on how long you play in one session. Once the time is up, you'll be logged out automatically and shown a summary.
Set a maximum stake per bet so you don't take on large financial risks in the heat of the moment.
A pop-up will appear every 30 or 60 minutes showing your total time played and amount spent — use it to make informed decisions.
We don't always notice when gaming starts becoming a problem. bhb999 wants to help you recognize the warning signs early — because the sooner a problem is caught, the easier it is to address.
If you notice one or more of the signs above in yourself, please read the support section below. Remember, asking for help isn't weakness — it takes courage.
If you feel you need some distance, bhb999's self-exclusion feature is built for exactly that. It's completely confidential and a meaningful step forward.
Temporarily suspend your account for 24 hours up to 30 days. Once the period ends, your account will be reactivated automatically.
You can exclude yourself from the platform for anywhere between 1 month and 5 years. During this period, logging in or making deposits will not be possible.
If you wish to leave bhb999 permanently, you can request a full account closure. Please note this action is irreversible.
Go to Account Settings > Responsible Gaming > Self-Exclusion, or contact support directly at [email protected] — we'll take action within 24 hours.
Bhb999 strictly prohibits anyone under 18 from using the platform. Age verification is mandatory at registration, and any suspicious account is investigated.
If there are children or teenagers in your home, we recommend taking the following steps:
You don't have to face a gaming problem alone. Along with bhb999's own support team, help is also available from various external organizations.
bhb999 Support
24/7 live chat support is available. All responsible gaming requests are handled promptly.
Professional Advice
Speak with a mental health professional or counselor, and lean on family for support — it's the most effective step you can take.
Ask Yourself
Am I spending beyond my budget?
Is gaming affecting my family or work?
Am I playing more to chase back money I've lost?
Do you struggle to stop playing?
Am I hiding my gaming from others?
Contact us for any questions or support related to responsible gaming.